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Contributor
Posts: 23
Registered: ‎01-16-2009
My Device: Not Specified
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Blackberry Tech number

Hey does Blackberry have a phone number for tech support on new phones? One that does not charge?

Thanks,

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry Tech number

[ Edited ]

As far as I know there is no such number exists.

 

To get a support for your blackberry contact your wireless provider support team.

Message Edited by tbilisoft on 02-02-2009 05:42 PM
Posts: 90,672
Likes: 23,981
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Tech number

tbilisoft is correct, your carrier is your first line of support assistance.




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Contributor
Posts: 23
Registered: ‎01-16-2009
My Device: Not Specified

Re: Blackberry Tech number

Thats not good. My provider doesnt seem to be able to come up with the solution to my problem. I though Blackberry Tech would be able to help.

I'm new to the Blackberry brand and I not impressed. I have never had so much trouble with a device.

I just hope I can give the POS back!

 

Thanks

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry Tech number

Try to post description of your problem here.

 

That's not hotline forum, it is a community discussion and we're blackberry users as you are, but we'll try to advise you if we know what is going on.

Forums Advisor I
Posts: 724
Registered: ‎07-02-2008
My Device: Z10
My Carrier: Fido

Re: Blackberry Tech number

so what is the problem you have with bb?
Contributor
Posts: 23
Registered: ‎01-16-2009
My Device: Not Specified

Re: Blackberry Tech number

It stops receiving email. I called ATT and they reset it and it works for a while then stops again.

 

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry Tech number

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***
Posts: 90,672
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Tech number

SO, call ATT and ask to be escalated to RIM. That is what you are needing.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code