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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎02-02-2012
My Device: bold 9000
My Carrier: orange

Blackberry bold 9000 red led flashes 4times

mi Blackberry bold 9000 red led flashes 4times i need help 

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Blackberry bold 9000 red led flashes 4times

Hello cesarcasado and welcome to the BlackBerry® Support Community Forum.

 

Sorry to hear you are having issues with your BlackBerry® Bold™ 9000 smartphone.

 

The flashing red LED indicates you will need to reinstall your device software. Since the device is in a non-functioning state it may not be possible to back up your data.

 

Using the BlackBerry® Desktop Software you will need to reinstall the device software as shown in KB11320 "How to perform a clean reload of the BlackBerry Device Software for Windows".

 

If you encounter any issues during the software reload process, let me know or you can contact your mobile network provider for further investigation.

 

Hope this helps!

-HMthePirate

 

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Visitor
Posts: 1
Registered: ‎06-09-2013
My Device: blackberry bold 9900
My Carrier: vodafone

Re: Blackberry bold 9000 red led flashes 4times

Hi my BB Bold 9900 have 4 red led flashes and no connection on the BB desktop software. What should i do? I have original battery when i install, no flashes occurring but BB did not turn on, connect to PC USB and 4 flashes appear. New battery install, 4 flashes occurring but no BB screen or connection. I am stuck, what should I do? can you forwardme the link how to fix it. Thank you