OK here is my story. Barely a few days after getting my new Bold 9900 (on Sept 19) I started to notice (i) very frequent freezes that were rendering the device close to useless as they were pretty frequent (even calling was a nightmare) and (ii) a ridiculous battery life of about half a day without much usage.
I couldn't recall whether it worked all right initially, so I got quite disappointed.
Yet today, it runs aboslutely fine: no freeze, actually very responsive and fast, and about 2 days of effective battery life. Same device.
So there is hope for you! Here's what I have done:
* I came to this forum and found this post with someone saying that he hald solved the issue with a full system reload.
* After looking around for how to do that, I found this post: How to reload your OS. Essentially you go there: BB system download, download the relevant .exe and run it (after having done a backup as all data will be wiped in the reload process - read above post for full details).
* For some reason it was very slow to download this file and it even crashed so it took a good 3 hours to get it. I finally got it but here's the good news, I actually didn't even need it
* Whilst I was waiting, I remembered that I had downloaded some apps and that I hadn't reboot the device even though I was prompted for it. I wondered if that was not what went wrong, so:
* I did a backup (didn't use it eventually, but good practice)
* I deleted all the downloaded apps
* Then I did a reboot, actuallly removing the battery for some time. Twice - don't know if would have worked the first time.
* And that was it, device working fine.
* I then reinstalled all the same apps, this time rebooting each time I was asked for. And actually installed further ones. No problem.
* The full system reload might also work, but you might want to try this lighter approach first.
My tentative conclusions is that it seems some apps may create issues if not properly download including reboot.
My recommendation, if you have such issues:
1/ Do a backup (not necessary for 2/ but might be for 3/ and 4/)
2/ remove the battery to reboot your device. Do it a couple of time.
3/ if not enough, delete the apps you downloaded and do 2/ again a couple of times
4/ if not enough try the full system reload as per above.
5/ then when you download new apps, reboot when prompted!!
Note 1: you need to do the manueal system reload (ie download the .exe above), as the automatic update of the BB desktop software only works when a new release is available. Doesn't work to reinstall the same OS.
Note 2: I'm running OS7 v. 1465
...I do face some problems but nothing serious...like for example my handset didn't come preloaded with a compass...my phone hangs when I insert any memory card (which I dnt need anyways)...pls read my previous post for a list of defects on my handset...all in all I'm pretty happy apart from these small inconveniences
