Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 8
Registered: ‎06-06-2013
My Device: bold 9900
My Carrier: giffgiff

Re: Blackberry bold 9900 keypad not working

Alright good news!!
Basically I updated my software and the scroller started working and now there's just a problem with the keys certain keys don't work? Help anyone the motherboard chip is semi messed like 2pins are outta place any help?
Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry bold 9900 keypad not working

Did you break them?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry bold 9900 keypad not working

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎06-06-2013
My Device: bold 9900
My Carrier: giffgiff

Re: Blackberry bold 9900 keypad not working

Nooo becuz I have 2 9900's and there both brand new keyboards off ebay I swapped them around thanks
Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry bold 9900 keypad not working

But the pins are out of place? Put them in place.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎06-06-2013
My Device: bold 9900
My Carrier: giffgiff

Re: Blackberry bold 9900 keypad not working

How do I do that there sooo small I can barely see them if I handed them into the normal phone shop could they do it and how much do you think it'll cost becuz I've spent £80 on repair already
New Member
Posts: 1
Registered: ‎05-28-2015
My Device: bb bold 9900
My Carrier: o2

Re: Blackberry bold 9900 keypad not working

hi am having the same pro lem, i popped my keyboard off and gave it a quick clean, i have no clue about fixing phones just looked on youtube easy
New Member
Posts: 1
Registered: ‎06-22-2015
My Device: BB Bold RDE71UW
My Carrier: AT&T

Re: Blackberry bold 9900 keypad not working

I have same problem, no moisture, it is a brand new device. I cannot use it at all. at first everything I typed came up as an  n, j, or k,  now nothing at all. It's a brick 

 

So are there any ways to use the touch screen as a keypad?  I am receiving phone calls and emails and cannot answer either.   Not a good thing and making me rethink this BB as a product at all.

 

Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry bold 9900 keypad not working


MontanaMike wrote:

I have same problem, no moisture, it is a brand new device. I cannot use it at all. at first everything I typed came up as an  n, j, or k,  now nothing at all. It's a brick 


@MontanaMike

 

Where did you buy the Bold "brand new", what store?

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: 4 weeks ago
My Device: 9900 Bold
My Carrier: 8ta

Re: Blackberry bold 9900 keypad not working

When I got my 9900 bold, there were a lot of problems such as buttons not working, multiple buttons automatically (on its own) getting pressed when pressing another button, loudspeaker not working, etc. Solution: if your screen and motherboard is working, do not replace it. But, get an original blackberry 9900/9930 cover (full housing with pins and connectors), and a new keypad (comes with the trackpad). Dismantle (take apart) your phone, fix the new housing and keypad onto the phone, security wipe (delete everything off the phone, back up first), and look at your phone like its fresh. However, your loudspeaker at the bottom may not work. Try it at your own risk. Will not be responsible for any problems that may occur. Also watch on youtube how to take apart your bold and put it back together. It helped me, but only loudspeaker not working, no problem