Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Vicks74
Posts: 2
Registered: ‎09-15-2013
My Device: Bold 9900
My Carrier: O2

Blackberry bold 9900 please help

Hi this is my daughters phone,yesterday it kept saying no sim when she'd not even touched it and now it's asking for blackberry Id username and password, I didn't know password so I've reset it with the email sending me a link and now it's still not letting me in, I'm now on attempt 9/10 so if I get it wrong again were locked out!
Please use plain text.
Contributor
HManjate
Posts: 13
Registered: ‎08-27-2013
My Device: 9900
My Carrier: Vodacom Mozambique

Re: Blackberry bold 9900 please help

Hi 

You dont Have Blackberry ID?

Please use plain text.
New Contributor
Vicks74
Posts: 2
Registered: ‎09-15-2013
My Device: Bold 9900
My Carrier: O2

Re: Blackberry bold 9900 please help

Hi we do have Id and password but its not excepting it on her phone
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry bold 9900 please help

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.