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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎09-15-2013
My Device: Bold 9900
My Carrier: O2

Blackberry bold 9900 please help

Hi this is my daughters phone,yesterday it kept saying no sim when she'd not even touched it and now it's asking for blackberry Id username and password, I didn't know password so I've reset it with the email sending me a link and now it's still not letting me in, I'm now on attempt 9/10 so if I get it wrong again were locked out!
Contributor
Posts: 13
Registered: ‎08-27-2013
My Device: 9900
My Carrier: Vodacom Mozambique

Re: Blackberry bold 9900 please help

Hi 

You dont Have Blackberry ID?

New Contributor
Posts: 2
Registered: ‎09-15-2013
My Device: Bold 9900
My Carrier: O2

Re: Blackberry bold 9900 please help

Hi we do have Id and password but its not excepting it on her phone
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Hall of Famer II
Posts: 55,828
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry bold 9900 please help

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


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