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BlackBerry® Bold™

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New Contributor
stormscale
Posts: 2
Registered: ‎07-17-2013
My Device: BOLD 9900

Blackberry bold 9900 wont boot strange things happening

[ Edited ]

Hello guys
I have an BB 9900 BOLD white colour.
First time i use it   was AT&T carrier but they unlocked it so it can be sold easily.

The thing is that it cant boot up.

I switched it on without my sim
it booted up but after 3 mins crashed and i couldnt move touch pad or use touch screen.

 

After switching it off and trying to open it dontesnt boot up its like the keyboard and panel go white colour
like they aRe powerd up but the boot up screen dont come up and then it closes and maybe some times staying crashed like this or rebooting.

 

Is this software problem some glitch or need update ?

 

No red or green light leds are on, battery i guess is ok perfect.

I connect it to the desktop software and it recognizes the phones its model its serial etc. also it opens the folders of the phone.
But i cant boot it . i need some help guys im so desperate and i love this phone

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Blackberry bold 9900 wont boot strange things happening

You said the BlackBerry Desktop Software recognizes your device. Do it again and perform backup and reloading of OS. See these articles below:

 

 

Thanks.

Good luck!



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New Contributor
stormscale
Posts: 2
Registered: ‎07-17-2013
My Device: BOLD 9900

Re: Blackberry bold 9900 wont boot strange things happening

Still nothing , it cant boot up .

Actually it powers up, then I hear the sound "tick: that does when it powers up and the keyboard lcd etc are powered but no boot it crashes.

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Blackberry bold 9900 wont boot strange things happening

But still recognized? See this article.

 

How to force the detection of the BlackBerry smartphone using Application Loader



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"