Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
Posts: 21
Registered: ‎03-04-2012
My Device: BlackBerry Playbook 64 GB
My Carrier: The Mobile

Blackberry bold doesn't recognize the media card!

[ Edited ]

Ok, I had a problem with my original phone when the camera quit and I got a replacement under warranty. Everything on the replacement phone works except for my phone doesn't recognise the media card, only that it's missing whether there is one in there or not. I've tried pulling the battery and forcing a reboot more than once. I bought a new Micro Card and installed that but nothing. Now for the specs:

 

Blackberry bold 9900

Carrier; T-Mobile

GSM service

OS 7.1

Media card settings under options are no help. I ran a search for updates for my phone and my product is as up to date as I can get tright now.

 

Ok, now what do I do?

Developer
Posts: 1,163
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Blackberry bold doesn't recognize the media card!

[ Edited ]

Is the media card bigger than 32GB.?

If its not bigger than32GB,

Try running the >Blackberry Device Analyzer > SD Card Test .

Contributor
Posts: 21
Registered: ‎03-04-2012
My Device: BlackBerry Playbook 64 GB
My Carrier: The Mobile

Re: Blackberry bold doesn't recognize the media card!

[ Edited ]

Ok, I tried the device analyser on the SD card and it said FAILED! Scrolled to the word next clicked on it. The message "your memory card cannot be detected"! This memory card works inmy blackberry 9700 and I can place the card in an SD card Adapter and use it with my computer. Now what?

Highlighted
Contributor
Posts: 21
Registered: ‎03-04-2012
My Device: BlackBerry Playbook 64 GB
My Carrier: The Mobile

Re: Blackberry bold doesn't recognize the media card!

Sorry, the message read "Your SD card could not be DETECTED"1 Thanks, sorry for the confusion!
Contributor
Posts: 21
Registered: ‎03-04-2012
My Device: BlackBerry Playbook 64 GB
My Carrier: The Mobile

Re: Blackberry bold doesn't recognize the media card!

So now what?