01-24-2013 01:14 PM
could you please help me
last year i bought a Blackberry Bold 9780 and after just 3 months the charger piece on the handset snapped off, when i could not have it repaired i bought a Blackberry curve 9360.
unfortunately that was stolen so i've had to go back to the Bold 9780 and have bought a Blackberry charging pod the trouble is after plugging the unit in nothing is happening, i have checked on the help section and it says plug in the charging unit then plug the other end into the computer and sync the unit only i have done this and still nothing can someone please let me know what i have to do thanks
01-24-2013 01:58 PM
Welcome to the BB Community...
Who ever told you that you can charge and sync at the same time has misinformed you. The standard OEM charging pod by RIM is only that "a charging pod" as you can see it uses the little contacts on the sides to charge your device, one is positive one is negative. There is no extra connections that allow data to be transfered back and forth. You would require an additional 2 pins to allow for data - and data +
Sorry that you have been mislead but the only data connection on the Bold is through the USB port on the Left side. not even after market pod would allow you to do this since there is no exposed pins to do this with.
For charging, u can connect ur BB to ur PC/Laptop via USB and charge it if ur BB Socket charger is not working.
01-24-2013 02:09 PM
sorry if i've worded my question wrong, i only want to charge the phone the charger it's self is lighting up but the phone is not charging i was and am not sure if there is something in settings or something that you need to change
01-24-2013 02:15 PM - edited 01-24-2013 02:16 PM
in ur first post, u have said that the charging piece of ur handset is snapped off, so there is no way u can charge ur BB using a charger untill u get that charging piece of ur BB repaired...
There is no such setting that u need to change for the charging to take place,am sry...
else, u can charge ur BB by connecting ur BB to ur PC/Laptop using a USB cable till u get ur charging piece of ur BB repaired...
01-24-2013 02:41 PM
unfortunately it cannot be repaired it was only weeks old when it happened, the phone it's self is still not a year old, because it was on sale i paid cash from a friends friend catalogue even though i paid in full the catalogue told me to contact Blackberry and Blackberry told me to contact the catalogue which i did both of them blame the other but have tried to have it repaired and told that it could not, i have a wall battery charger but every time i take the battery out i have to reset the phone so i bought the charging dock now that won't work
01-25-2013 12:40 PM
Very sorry to hear that...guess, then u need to replace the charging piece of ur BB without any warranty(u have to pay for it) but u should replace it from a authorised BB Service Center...
Else, there is no other way to charge ur BB...sry...