10-07-2012 11:28 AM
I encountered a problem. I could log on to my BBID via the internet but I am having trouble trying to log on into it from my phone. The message "unable to log in to your BBID now keeps appearing". Due to this I am unable to use my blackberry protect. Any feedback on this. Thank you.
10-07-2012 03:25 PM
Hello Tines
Welcome to the Community
To Resolve your problem please follow this Knowledge Base Article : KB28212 .Try it and let us know.
Prince
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