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BlackBerry® Bold™

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New Member
7dragons
Posts: 1
Registered: ‎07-21-2013
My Device: blackberry bold 9780
My Carrier: vodafone

Blank screen

Hi, my blackberry bold 9780 screen has gone blank and i cant access my contacts even after downloading to my laptop because they are in ipd format. can any one help please

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blank screen

Hello 7dragons

 

Welcome to BlackBerry Support Forums

 

 

Those backup files are meant for restore purpose , it will not allow you to access unless you use any third party software ,  Please read this Article MagicBerry IPD Reader . You can install MagicBerry that can read and extract our BlackBerry backup files. 

 

Good luck.

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