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BlackBerry® Bold™

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New Contributor
grady3rd
Posts: 3
Registered: ‎12-12-2008
My Device: Not Specified
Accepted Solution

Bold 9000 - Setup Wizard Email Error Message

After migrating my contacts and apps from a Storm 9530 to a Bold 9000, I get the following error message when I attempt to use the "Email Setup" item from the Setup Wizard:

 

Error Message

Any ideas?

Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Bold 9000 - Setup Wizard Email Error Message

Try upgrading the device software from this link

http://na.blackberry.com/eng/update/

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New Contributor
grady3rd
Posts: 3
Registered: ‎12-12-2008
My Device: Not Specified

Re: Bold 9000 - Setup Wizard Email Error Message

Didn't help.  It said there weren't any updates for my Bold, using 4.6.0.167.  I solved the problem by wiping the device and just importing my contacts without any of the apps from the Storm.
Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Bold 9000 - Setup Wizard Email Error Message

Great, mark the thread was solved
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.