Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
rustyk
Posts: 1
Registered: ‎10-17-2012
My Device: Bold 9000
My Carrier: T Mobile

Bold 9000 not recognised by BB Desktop Sofware

I am running the latest BB Desktop Software on my PC,  "Version 5.0 Bundle 1137".  It usually will NOT recognise my Bold 9000.  I have tried most suggested measures, including closing Outlook opening the BB software.  Any suggestions?  Perhaps going back to an older version of the desktop software?  This problem has arisen since downloading the latest version. VERY FRUSTRATING.

Please use plain text.
BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Bold 9000 not recognised by BB Desktop Sofware

Hi rustyk and welcome to the BlackBerry Support Community Forums!

 

The latest version of BlackBerry® Desktop Software is  7.1.  You can download and install it from www.blackberry.com/desktop. Download the software then try again and let me know.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.