08-27-2012 11:14 AM
my BB bold had problems . i insert current battery and the screen will be black , and the red LED light blinking 4 times . but when i try inserted the new battery , the red LED does not blinking . so what's the problems ?
08-27-2012 07:12 PM
Hi and Welcome to the Community!
Please try this sequence (perhaps with each of your batteries)...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!