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BlackBerry® Bold™

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New Contributor
BRClint
Posts: 2
Registered: ‎06-07-2011
My Device: Bold 9700

Bold 9700 Camera Issue

Phone shuts off after taking a picture.  I have emptied the video and photos stored on device thinking it was a memory issue.  Still happens but not all the time.

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Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Bold 9700 Camera Issue

Hello BRClint,

 

Please perform hard reset by pulling your battery while your BlackBerry is ON and reinsert again.

 

Thanks.

Good luck!



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Contributor
nelsonturner
Posts: 34
Registered: ‎04-09-2012
My Device: 9800

Re: Bold 9700 Camera Issue

I do face the same problem on my phone. I am quite annoyed when this happen. I tried to fix and resolved the issue myself by doing some soft resets and small adjustment. I could reduce the problem up to some extent.
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Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Bold 9700 Camera Issue

Try the hard reset.



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



Please use plain text.