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Contributor
Posts: 13
Registered: ‎04-21-2013
My Device: Bold 9900
My Carrier: MTN Nigeria

Bold 9700 Camera problems

Hi everyone. A friend of mine who uses a Bold 9700 is having problems with the phone camera. When she starts it, it displays 'Could not start the camera. Close other applications and try opening the camera again'. This has gone on for a while now. Any suggestions, pls?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9700 Camera problems

Hi MissyTizzy

 

 

It may be a hardware issue and you have to visit your service provider to get it physically checked by any qualified techician , Or first refer to this KB article and try those advices :

 

KB15544  : " Could not lunch Camera application " error appears when opening the Camera on the BlackBerry smartphone.

 

Good luck.

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