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New Contributor
ChristineAtallah
Posts: 4
Registered: ‎02-24-2010
My Device: Bold 9700
My Carrier: Etisalat

Bold 9700 SMS messages from different people in one thread

[ Edited ]

I just got the new Bold 9700 and all my SMS messages I receive are all in the same chat/thread - and they are from different people -

How do I fix this?

Everytime I try to send an SMS to someone it does not send to them and automatically sends to the last person i text - PLEASE HELP ME!!

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold 9700 SMS messages from different people in one thread

What is your device OS version?


Go to Options -> SMS Text -> and list all the screen options currently set.

 

 

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
ChristineAtallah
Posts: 4
Registered: ‎02-24-2010
My Device: Bold 9700
My Carrier: Etisalat

Re: Bold 9700 SMS messages from different people in one thread

My Options-SMS-

states:

Convo style: Stripes

Show Names: Yes

Enter key to send: Yes

Delivery Reoprt: On

Validity period: MAX

Sent As: Text

Data Coding: 7 bit

Disable autotext: No

Leave message on SIM: Yes

Network to send over: circuit swithed

Retries: 3

 

I have tried everything but still the SMS messages to anyone are in ONE thread -

What do I need to do???? HELP!!!!!

 

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New Contributor
ChristineAtallah
Posts: 4
Registered: ‎02-24-2010
My Device: Bold 9700
My Carrier: Etisalat

Re: Bold 9700 SMS messages from different people in one threadmy OS is 5.0.

Also my OS is 5.0.0.423(680)

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New Contributor
rog3r84
Posts: 6
Registered: ‎02-24-2010
My Device: 9700
My Carrier: Voda

Re: Bold 9700 SMS messages from different people in one thread

Same problem here... was just fine working on my 'old' 9700 last week, it broke & the replacement I received from carrier has this problem...

 

Here`s my setup & what I`ve tried:

- BB 9700

- OS v5.0.0.423

- BB Messenger v5.0.0.57

- Hotsed BES connection.

 

- I have wiped & re-setup the handset several times.

- I have tried it with and without restoring historic message data.

- I have installed no apps, third party or BB.

 

Everything works a charm for an hour or two after a fresh setup, but then as soon as you do a hard reset (which will inevitably happen at some point) the problem rears it`s ugly head:

- Text (SMS) Messages from various people all appear to come from one contact, always someone who you have also received a message from.

- Replies to that message will be sent to the name shown, not the person who sent you the original message.

- E-mail and BBM and unaffected & opperate as normal.

 

Going to try downgrade to older OS now & see what happens, will report back...

 

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New Contributor
rog3r84
Posts: 6
Registered: ‎02-24-2010
My Device: 9700
My Carrier: Voda

Re: Bold 9700 SMS messages from different people in one thread

Agreed...

 

Tested OS versions 5.0.0.321 and 5.0.0.344

No problems with either...

 

-A

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Super Contributor
macska
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Bold 9700 SMS messages from different people in one thread

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Visitor
alhelaibi
Posts: 1
Registered: ‎05-09-2010
My Device: 9700 Bold
My Carrier: Saudi Telecom

Re: Bold 9700 SMS messages from different people in one thread

how do you downgrade?

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Contributor
jureid
Posts: 10
Registered: ‎05-09-2010
My Device: BOLD 9700
My Carrier: ALFA

Re: Bold 9700 SMS messages from different people in one thread

[ Edited ]

its a bug in that particular version. i had the same but i upgraded the phone thru the desktop manager to version 5.0.0.442 and problem solved.

 

it should be better than downgrading and easier than the solution in the posted link above.

 

good luck!

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