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BlackBerry® Bold™

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New Member
mohammed_ahad
Posts: 1
Registered: ‎11-23-2010
My Device: Not Specified

Bold 9700 White Screen Problem

Hi,

 

I recently opened my Blackberry to see my screen type. Before doing so the Blackberry was working fine and then after re assembling all together, it appears with a white screen.

 

The phone functions as I can still take calls etc., however the screen doesn't show. I am seriously worried, what can I do

Retired
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Device: 9900

Re: Bold 9700 White Screen Problem

I suggest you try a clean application load of the device software. To do this see the following link:

 

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager for Windows - KB11320

http://www.blackberry.com/btsc/KB11320

 

Be sure to backup your device before attempting the clean applciation load process.

 

Hope this helps