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BlackBerry® Bold™

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karan0m1x
Posts: 1
Registered: ‎06-30-2011
My Carrier: vodafone

Bold 9700 doesnt update to os6 ! help please !

hii guys, im recently got a bb bold 9700 , i am using Vodafone (india) on it ! The only problem i am facing is , that when i use desktop manager 6 to find updates for my phone, it says no update found. and when i click on view other versions , it shows os6 , but im unable to update as it says " only active blackberry service subscribers are entitled to install this blackberry device software upgrade " , now i DONT have a Data plan on my bold ! just using wifi to browse the net..  is this the reason why it is unable to update ?  my brother has bb 9780, he updated without any problems to new bundle of os 6 ! even he doesnt have a data plan !
please guide me ! i saw many links for the leaked version, but i want the official update only ! i downloaded desktop manager from blackberry site !

 

regards -karan

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Elite I
BillJ
Posts: 6,715
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Bold 9700 doesnt update to os6 ! help please !

When you try to update via BlackBerry Desktop Software, it recognizes your phone and searches to see if your carrier has officially released that version.  Carriers release an OS version only once they have been trained by RIM to support that version.  You don't have a carrier so the software does not let you proceed.  So yes, it's because you don't have a data plan with a carrier.

 

I have to say I'm confused as to how you're browsing via Wi-Fi without a data plan.  I was under the impression that you had to have a data plan associated with your SIM in order to proceed on Wi-Fi.  I hope someone can clarify this for me.  :smileyhappy:


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My Z10 was furnished by BlackBerry but all opinions are my own.


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