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Contributor
Posts: 47
Registered: ‎05-03-2011
My Device: BlackBerry Torch 9800
My Carrier: Vodafone
Accepted Solution

Bold 9700 wont power on , red light flashing twice

Hello All,

 

Last night while using my bb bold 9700,it just went off,came back on and then my bbm(messenger) was deleted,so i tried updating the OS which turned out to be a failure,unplugging my bb from my laptop minutes later it went off and the red light was blinking twice,charged it all night and symptoms still persist. can someone please help me out.

 

Thanks

 

Regular Contributor
Posts: 84
Registered: ‎01-19-2012
My Device: Torch 9800

Re: Bold 9700 wont power on , red light flashing twice

Remove the Battery and leave it out for about 2mins. Insert the battery and see if works. If this does not work, you can attempt the OS update again but this time with the battery out. When the process gets to "Loading Applications" insert the battery and let it go through to the end.

I hope you have a previous backup since you may not be able to retrieve your data

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
Contributor
Posts: 47
Registered: ‎05-03-2011
My Device: BlackBerry Torch 9800
My Carrier: Vodafone

Re: Bold 9700 wont power on , red light flashing twice

i removed the battery already,so id try your second option,i would try that now and see how it goes..... thanks
Contributor
Posts: 47
Registered: ‎05-03-2011
My Device: BlackBerry Torch 9800
My Carrier: Vodafone

Re: Bold 9700 wont power on , red light flashing twice

Thanks alot, bb working fine now but i never backed it up.

New Member
Posts: 1
Registered: ‎08-13-2012
My Device: 9700
My Carrier: servis

Re: Bold 9700 wont power on , red light flashing twice

i've the same problem......

but it's still can't powering up....

is't from the hardware.....?...

or is there a another way to solve the problem?..... thanks...

Contributor
Posts: 47
Registered: ‎05-03-2011
My Device: BlackBerry Torch 9800
My Carrier: Vodafone

Re: Bold 9700 wont power on , red light flashing twice

As far as i can remember i just did an update and it worked fine. let me know if this works for you

New Member
Posts: 2
Registered: ‎09-20-2012
My Device: Bold 9700
My Carrier: Telus

Re: Bold 9700 wont power on , red light flashing twice

how do you do an update with no battery?