02-04-2013 02:09 PM
I was listening to music and my bb just randomly switch off. At first i thought it was normal so i pluged it into my wall charger and the red LED light came on, after instead of rebooting as it normall would , there was no response. To this day it does the same thing . Please I need help ! I've been charging it for days so it's definatly not flat.
02-04-2013 04:48 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!