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Visitor
Posts: 1
Registered: ‎08-08-2012
My Device: Bold 9780
My Carrier: Virgin Mobile Canada
Accepted Solution

Bold 9780 in a Re-Boot Loop

My Bold 9780 is stuck in a re-boot loop after installing the BBM connected Travel Manager app.  I've tried hard and soft manual re-boot of the device but still no luck.  It won't get past about 2/3rds or 3/4 rebooting before it loops back and starts the process again.  Any ideas?

Contributor
Posts: 48
Registered: ‎07-18-2012
My Device: Bold 9900

Re: Bold 9780 in a Re-Boot Loop

New Contributor
Posts: 3
Registered: ‎08-09-2012
My Device: BlackBerry Bold 9780
My Carrier: Airtel-India

Re: Bold 9780 in a Re-Boot Loop

Dear Admin.

 

Please help me out.

 

My BB-9780 was showing an error after start up which read as "Uncaught exception: java.lang.Error" which used to go after pressing OK.

It was since last 2 weeks, and i felt device had also gone slow since then.

 

Today morning i took a backup of contacts, calender and performed a wipeout. I had kept the device connected to my workstation to make sure battery does not goes while wipe-out.

 

After wipeout the actual problem started, the phone restarted with BlackBerry logo & progress-bar but It doesn't completes & get past about 2/3 or 3/4 rebooting and then it loops back and starts the booting process again.

 

I searched http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry but there is no blackberry apploader in my system. also the OS which was in my device is not available online on page https://swdownloads.blackberry.com/Downloads/browseSoftware.do;jsessionid=DE21B633213AE4B3ADAEC17133...

 

I bought this device with lots of hopes and it has helped me a lot. I won't be able to afford a new one.

 

KINDLY HELP ME OUT Smiley Sad

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Contributor
Posts: 48
Registered: ‎07-18-2012
My Device: Bold 9900

Re: Bold 9780 in a Re-Boot Loop

Download and install the latest 6.0.0.668 from any carrier, it doesn't have to be your own:

http://www.swisscom.ch/downloadcenter/?selected=1000&lang=en

 

After installing it, use this program, it will delete the vendor.xml files so that you can install the OS from another carrier:

http://forums.crackberry.com/hybrid-os-f224/vendelete-adds-more-power-vendelete-tool-709922/

 

Then follow the guide.