BlackBerry® Bold™

[ventystrech]

My blackberry bold that's a little over 5 months old Keeps randomly shutting off.. I looked at other peoples posts about theirs turning off and theirs manages to reset itself.  Mine will just totally go black screen and that's it.. You can press all the buttons you want and try turn it on it wont do anything. You need to do a battery pull. And its getting worse, it does it about 6-15 times a day now.. Very very annoying cause the darn thing takes 5 miss to turn on! I notice it mostly does it most often whenever IM sending a a text, or browsing the web. Already reset the phone and nothing helped. 

[TH3POTT3R]

I could do with some help on this one too. My 9780 is only a day old and it's shutting down randomly. When i plug the charger in, it restarts. Other than that, you have to remove the battery.

[icetucker]

I have the same problem on my 3 month old Bold 9780. I just shuts it's self down for no apparent reason. I guess the lack of response on this though means RIM haven't a clue either?

[raptor50h]

Same problem, the phone is 11 months old

[bjscott13]

same problem on 8 week old 9780 , replaced with second 9780 - same problem again within 3 days :-(

[Marchi]

I had the same problem, the battery was almost drained and it shut off. When I plugged it in, it would not switch on!!

When it finally switched on I got a white screen with a gazillion error messages. After 15 minutes of dismissing error messages it would just be a white screen with no error messages. I did a software reload a few times  but even after deleting all data from the phone and reinstalling the OS as per instructions somewhere on this site, it STILL did the same.

I waited for 2 weeks, the new OS came out, I uploaded that and it came back to life. Its still pretty **bleep** though, its slow, unresponsive and it gives me a headache. BB better step up quickly cause if it continues like this they will be out of the marketplace in no time at all.