11-03-2013 02:34 AM
Recently I'm downloading the upgrade version of BBM that requires me to reboot my Bold. but it won't start and stuck on the loading screen (blackberry logo with the progress bar) I tried to get it in to safe mode but it didn't work. what should I do ?
11-04-2013 11:54 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
Good luck and let us know!