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BlackBerry® Bold™

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New Contributor
marcusaffleck
Posts: 2
Registered: ‎05-27-2012
My Device: Bold 9790
My Carrier: Maxis

Bold 9790: Speakerphone turns on automatically

My BB Bold 9790's speakerphone turns on automatically during a call, any solution to this? 

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Super Contributor
aiharkness
Posts: 434
Registered: ‎04-06-2008
My Device: Z10 & PlayBook

Re: Bold 9790: Speakerphone turns on automatically

[ Edited ]

Did you drop the BlackBerry hard shortly before this? Or get it wet? Those are the only possibilities that occur to me. See what others say. If moisture is a possibility, you need to remove the battery right away and dry the device thoroughly. And head over to blackberryfaq.com and scroll to the bottom for suggestions on how to dry it.

- Ira
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New Contributor
marcusaffleck
Posts: 2
Registered: ‎05-27-2012
My Device: Bold 9790
My Carrier: Maxis

Re: Bold 9790: Speakerphone turns on automatically

Nope, have not dropped it hard or got any moist into the phone. 

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Super Contributor
aiharkness
Posts: 434
Registered: ‎04-06-2008
My Device: Z10 & PlayBook

Re: Bold 9790: Speakerphone turns on automatically

If it is under warranty or insured, you should get an exchange, if you are sure you are not somehow accidently turning it on.

- Ira
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