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New Contributor
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9790
My Carrier: O2 UK
Accepted Solution

Bold 9790 emails

My phone has just started causing me a problem with emails.  Emails are automatically opening so that when I go to the inbox for example in the morning, all the emails that arrived overnight are marked as read.  I am unable to quickly see which are new emails which is very inconvenient.

New Contributor
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9790
My Carrier: O2 UK

Re: Bold 9790 emails

Still no change - can anybody help?

Hall of Famer II
Posts: 52,502
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Bold 9790 emails

Hi and Welcome to the Community!

 

There are several different public KBs on this issue, but each are different depending on your specific email service. Therefore, rather than listing them all here, I recommend you go to this site:

Search on "email marked read" and inspect the resulting articles for applicability to your specific situation.

 

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 3
Registered: ‎04-07-2013
My Device: Bold 9790
My Carrier: O2 UK

Re: Bold 9790 emails

I one of the suggestions and it seems to have done the trick - thanks!

Highlighted
Hall of Famer II
Posts: 52,502
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Bold 9790 emails

You are welcome...enjoy!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code