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BlackBerry® Bold™

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New Member
Posts: 2
Registered: ‎09-16-2012
My Device: blackberry bold 9790
My Carrier: 3

Bold 9790 included BIS not working?!

hi, I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. What is happening? Do I need to buy add-ons from the mobile network by myself? Thanks

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9790 included BIS not working?!

Hi IpKatie

 

Welcome to the Community

 

If in service status BIS is showing Not Connected it mean you are not Connected to BIS.Have you call your Carrier to add BlackBerry Data Plans or BIS on your account.

 

 

Prince

 

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New Member
Posts: 2
Registered: ‎09-16-2012
My Device: blackberry bold 9790
My Carrier: 3

Re: Bold 9790 included BIS not working?!

hi. no I didnt coz I thought BIS is included free in bold 9790 isnt it?

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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9790 included BIS not working?!

Hi IpKatie

 

 

                 No BIS is not free you had to add that on your account to enjoy all services of BlackBerry like push emails,BBM etc.So call your Carrier to add that on your Account.

 

 

Prince

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.