03-02-2012 02:54 AM
My recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges, just wondering if there is a way for me to get some help here.
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
05-15-2012 04:50 AM
If you want reset your BlackBerry to factory settings. How to reset the BlackBerry smartphone to factory defaults
Warning: The following procedures will delete all data on the BlackBerry smartphone. Back up the data prior to performing the procedure. For instructions, see your product documentation.
06-05-2012 04:24 AM - edited 06-05-2012 04:25 AM
Did you tried to reinstall again your OS? Another OS version.