Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
Jack1959
Posts: 2
Registered: ‎06-12-2014
My Device: Bold 9790
My Carrier: Bell Mobility
Accepted Solution

Bold 9790

I am unable to recieve my e mails, I get them on my computer and I recieve texts and BBMs

Any suggestions?

Please use plain text.
Super Contributor
mondi21
Posts: 498
Registered: ‎07-08-2013
My Device: 9320/7.1.0.865 (B2428)

Re: Bold 9790

Hi @Jack1959!

Welcome to the forums, Have you tried performing a hard reset?

A hard reset is similar to restarting a computer that stops responding. A hard reset closes all running BlackBerry applications, restarts the BlackBerry smartphone operating system, and restarts the hardware components of the BlackBerry smartphone, including the wireless transceiver.

Note: A hard reset does not delete any settings or data on the BlackBerry smartphone.

To perform a hard reset, complete the following steps:

  1. Turn the BlackBerry smartphone off.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait for the BlackBerry smartphone to turn on.
_____________________________________________________________________________________________
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
Please use plain text.
New Member
Jack1959
Posts: 2
Registered: ‎06-12-2014
My Device: Bold 9790
My Carrier: Bell Mobility

Re: Bold 9790

To all I have finally solved the problem with a hard reboot Thank you Jack1959

Please use plain text.