BlackBerry® Bold™

[MikeScully]

Your phone is a 9700 not a 9900

[ifraser]

Yes, as Mike has stated, your handset is a 9700 not 9900 so yes you are very right that OS 6 is the highest u can use.

6.0.0.723 I believe is the highest release.

If you are still getting issue with an update the next thing would be to factory reset, or even fully wipe which is a bit more advanced.

[tundefadiora]

thanks for your reply, i have not tried to do factory reset or wipe out. but the phone still shuts down at 50%. any other solution, please. i will appreciate. thanks

[johnchega]

I've had my Bold for just over a year. The battery has gone completely dead. An icon showing an outline of the battery with a lighting strike symbol appears on the screen when I plug it in. I need a new battery, about 3 years too early!

[sdgardne]

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johnchega wrote:

I've had my Bold for just over a year. The battery has gone completely dead. An icon showing an outline of the battery with a lighting strike symbol appears on the screen when I plug it in. I need a new battery, about 3 years too early!

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Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

1. With the battery inside, connect your BB to the wall charger
2. Leave it alone for 2 hours, no matter what the LED or the display does
3. Remove the battery
4. Wait 15 minutes
5. Insert the battery
6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.

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It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!

[ifraser]

I agree with the comment above. Follow the procedure and it will help you get a lot longer from your handset.

Also make sure you have the latest OS available to help prolong the battery life.

[wwwatch]

hi guys, any new OS lately?

[ifraser]

Yes, its amazing how quiet this thread has got since the OS's improved.

Latest for the 9900 is 7.1.0.794.

Latest out for 7.1 phones is .807.

[wwwatch]

BTW, I believe for .794, the LED color can be customized. Would you please let me in on the instruction? I can t find the setting from the Profile setting options. Thx

[darkphenixjl]

so so true indeed.

I recently downloaded and the battery life seems MUCH MUCH improved.

Hopefully with the release of BB10, we'll be satisfied from the beginning.

All i can say is "THANK YOU TO EVERYONE" who has edcuated me and made my Bold 9900 experience more wothwhile.