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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎12-12-2011
My Device: Bold 9900
My Carrier: Telstra

Bold 9900 Camera - line at bottom of screen

Hi,

 

I got my new Bold 9900 about two weeks ago.  I noticed today that there is thin black line that across my camera screen.  This line is near the bottom of the camera screen and is in photos I take.  This line will move downwards as I zoom in and disappears if I zoom in enough (and won't be in the pictures taken when zoomed in enough).

 

This line doesn't appear when I change to video camera.  BTW my conveneice key which currently on the default option (camera) is EXTREMELY hard to activitate...I need to press REALLY hard!

 

Any advise?  Thanks!

New Member
Posts: 1
Registered: ‎12-14-2011
My Device: Bold 9900
My Carrier: Orange

Re: Bold 9900 Camera - line at bottom of screen

Hi There!

 

My camera is exactly the same regarding the line! Just appeared this afternoon, and didn't appear on any pictures or on the camera previously. Had my phone about 2 months. Any advice would be appreciated!

 

Thanks

New Contributor
Posts: 2
Registered: ‎12-12-2011
My Device: Bold 9900
My Carrier: Telstra

Re: Bold 9900 Camera - line at bottom of screen

I went back to get a new phone! That was easily solved! LOL...

New Contributor
Posts: 3
Registered: ‎05-17-2012
My Device: Bold 9900
My Carrier: T-mobile

Re: Bold 9900 Camera - line at bottom of screen

Hi,

 

I have the same problem with my Bold 9900.

My phone is only 5 days old and since last sunday i have the same stripe on my camera screen.

That is really crappy for a phone of 500 euro's! And as i know now, the problem appears on more Bold 9900 phone's.

Did you aleady solve the problem?

 

 

New Contributor
Posts: 7
Registered: ‎07-21-2012
My Device: Bold 9900
My Carrier: MTN nigeria

Re: Bold 9900 Camera - line at bottom of screen

Did anyone get a solution to the problem ?
New Contributor
Posts: 3
Registered: ‎05-17-2012
My Device: Bold 9900
My Carrier: T-mobile

Re: Bold 9900 Camera - line at bottom of screen

nope...they gave me a new phone :Phone:

the problem is not software but hardware.

so, a new screen or a phone swap.

New Contributor
Posts: 7
Registered: ‎07-21-2012
My Device: Bold 9900
My Carrier: MTN nigeria

Re: Bold 9900 Camera - line at bottom of screen

But it is the camera app only ! So what does it have to do with the screen ?
New Contributor
Posts: 3
Registered: ‎05-17-2012
My Device: Bold 9900
My Carrier: T-mobile

Re: Bold 9900 Camera - line at bottom of screen

Well, i don't know.

But Blackberry Netherlands could not repair mine...and i think they will know what to do.

So, they send me a complete new phone...it is a rather difficult problem i think.

New Contributor
Posts: 7
Registered: ‎07-21-2012
My Device: Bold 9900
My Carrier: MTN nigeria

Re: Bold 9900 Camera - line at bottom of screen

Ok thank you .