Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
npalmieri001
Posts: 1
Registered: ‎07-26-2012
My Device: Bold 9900
My Carrier: AT&T

Bold 9900 Messages won't delete

I have a BB Bold 9900 from AT&T.  Version 7.0 bundle 2392 (v7.0.0.576)

I have messages that I can't delete.  I go into the lowest level on the string and hit delete, but they are still there.  Sometimes the message is duplicated.

Please use plain text.
Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Bold 9900 Messages won't delete


npalmieri001 wrote:

I have a BB Bold 9900 from AT&T.  Version 7.0 bundle 2392 (v7.0.0.576)

I have messages that I can't delete.  I go into the lowest level on the string and hit delete, but they are still there.  Sometimes the message is duplicated.


Hello npalmieri001,

 

Please perform hard reset by pulling your battery while your BlackBerry is ON and reinsert again in a few seconds. You can update your OS or reload your OS. Read these article.

 

 

Thanks.

Good luck!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



Please use plain text.