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BlackBerry® Bold™

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New Contributor
chabasse
Posts: 2
Registered: ‎11-17-2012
My Device: bold9900

Bold 9900 NO SOUND INCALL!

Hi, I have a bold9900 running os 7.1 bundle 2108 (v7.1.0746, platform 5.1.0.546) and there is no sound when I make a call unless I put it onto speakerphones.

 

I have read that this is a common problem, but I have yet to find an answer for it.

 

I don't have the flashlight app or any third party apps  installed, and I have tryed a battery pull and reinstalling the os and wiping the phone, but nothing I have read works. So please do help, because I love my bold devices and am frustrated by this problem. 

 

Thanks!

 

 

Forums Veteran III
Wolf359
Posts: 3,519
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9900 NO SOUND INCALL!

Can you take it to the store so a tech can look at it?

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New Contributor
chabasse
Posts: 2
Registered: ‎11-17-2012
My Device: bold9900

Re: Bold 9900 NO SOUND INCALL!

I bought the phone of craigslist so I don't think I have store support 

Forums Veteran III
Wolf359
Posts: 3,519
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9900 NO SOUND INCALL!

The service provider may have options for you. You've done everything else we would suggest. Sounds like some kind of hardware problem
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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