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BlackBerry® Bold™

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New Contributor
nexxtstop
Posts: 4
Registered: ‎09-29-2011
My Device: Blackberry 9900
My Carrier: Optus

Re: Bold 9900 Text Messages won't scroll

OOOOH YEAH! THAT'S WHAT I DID. Thanks snowgurl687

 

1. Go to your contact's texts that this trouble occurs with.

2. Go to Options and select View Contact

3. Click on any of your recent activities you had with them that involves texting.

 

Problem should be solved! ^^


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Contributor
Stelios_ch
Posts: 12
Registered: ‎12-12-2011
My Device: blackberry torch 9810
My Carrier: cyta vodafone

Re: Bold 9900 Text Messages won't scroll

Same here! I have torch 9810 really nice phone but this bug needs to be fix ,hope that bb has new an update soon.
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New Member
rezasaadian
Posts: 1
Registered: ‎12-22-2011
My Device: blackberry bold-9900
My Carrier: AT&T

Re: Bold 9900 Text Messages won't scroll

update ypur phone , it's new and RIM fixed this problem

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New Member
ducas
Posts: 1
Registered: ‎01-13-2012
My Device: Torch 9810
My Carrier: AT&T

Re: Bold 9900 Text Messages won't scroll

Not true. Mine is updated with the same problem. But the 'view recent history' trick seems to get around it, albeit in a ridiculous way for such a 'smart' phone provider. Pretty disappointed I chose this over a droid and I'm stuck wait a year and a half before I upgrade and bail on this failing company...

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New Contributor
Junebugsm
Posts: 4
Registered: ‎10-03-2011
My Device: Curve 8520
My Carrier: Vodaphone IN

Re: Bold 9900 Text Messages won't scroll

It happened to my dad's brand new 9900 and I just restarted the phone (left alt + right caps + del together). It's fine now.

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New Member
bnimbhal
Posts: 1
Registered: ‎05-25-2012
My Device: 9900
My Carrier: Vodafon

Re: Bold 9900 Text Messages won't scroll

This is my first and last blackberry mobile, same problem I am facing, poor battery life, no support in India. I will sue this **bleep** company.
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New Contributor
mbernardo
Posts: 9
Registered: ‎05-29-2012
My Device: Blackberry Playbook
My Carrier: WIND Mobile

Re: Bold 9900 Text Messages won't scroll

I tried this:

 

1. Go to your contact's texts that this trouble occurs with.

2. Go to Options and select View Contact

3. Click on any of your recent activities you had with them that involves texting.

 

Problem should be solved! ^^

 

====

 

Well, it didn't solve it.  Its also happenning to random emails. Thanks anyway. Seems like a software issue because i can scroll up/down normally in other apps. Good thing i can still scroll using the touchscreen. I paid almost 5 bills for this phone. Disappointed.

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New Contributor
mbernardo
Posts: 9
Registered: ‎05-29-2012
My Device: Blackberry Playbook
My Carrier: WIND Mobile

Re: Bold 9900 Text Messages won't scroll

Well I rebooted my phone and now it scrolls properly again. Yay!

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New Contributor
mbernardo
Posts: 9
Registered: ‎05-29-2012
My Device: Blackberry Playbook
My Carrier: WIND Mobile

Re: Bold 9900 Text Messages won't scroll

OK so within a few minutes, the scrolling problem returned. I discovered that what was causing it was the LiveProfile app which runs in the background. When I uninstalled it, the scrolling went back to normal. I think it has a memory leak. So for those of you having the same problem, try uninstalling an app that is running in the background.

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New Contributor
Maxq
Posts: 7
Registered: ‎01-22-2012
My Device: 9900
My Carrier: telcel

Re: Bold 9900 Text Messages won't scroll

My BlackBerry Bold will not scroll in all fields. By that I mean...it functions fine, up

down left right, on some screens, others I need to use the tedious touch screen to get the

cursor where I need it.

Also, typing a number in text is now no longer a matter of holding the alt key, then

hitting the number. I have to tap alt, then tap the number. For multiple numbers, this is

ridiculous.

Why would the cursor be scrolling fine, and smoothly, on some fields / screens, but not

all? The fact that it works fine on some screens indicates this is not a hardware problem,

but a software one.

This just..."changed" overnight which is the maddening thing about this issue. I touched

nothing, changed nothing, it just.... doesn't fully work now.

I have tried battery pull and reloading a backup from 3 days prior, no joy.

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