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BlackBerry® Bold™

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New Contributor
EnderGate
Posts: 4
Registered: ‎05-22-2012
My Device: Bold 9900

Re: Bold 9900 Trackpad moves on its own

I have this problem too, getting the run around from the retailer I got it from.

 

My trackpad also resores to a TrackBALL in the settings, and then is will not scroll at all.

New Member
ninoswagg
Posts: 1
Registered: ‎05-24-2012
My Device: blackberry 9900

Re: Bold 9900 Trackpad moves on its own

I have the same problem and the only solution it seem is to change  the trackpad which is attached to the keyboard so a new keyboard is needed hsst

New Contributor
Graaff
Posts: 4
Registered: ‎01-22-2012
My Device: Blackberry 9900 Bold

Re: Bold 9900 Trackpad moves on its own

I struggled for a long time with that problem. Its not software problem. Its just hardware. Particulary trackpad.

 

2 weeks ago I ordered some replacement part from internet.  In 7 days it was delivered.

 

I changed whole keypad with trackpad and you cant imagine IT WORKS NOW PERFECT!!! ;-)

 

 

Option 1: 

 

http://www.truesupplier.com/oem-blackberry-bold-touch-9900-keyboard-with-flex-cable-keypad-p-pr-2915...

 

Option 2: 


http://www.truesupplier.com/oem-blackberry-bold-touch-9900-trackpad-touch-pad-with-flex-cabl-pr-2906...

 

You must buy this too:

 

http://www.truesupplier.com/blackberry-cell-phone-precision-repair-tools-set-pr-28473.html

 

AND

 

http://www.truesupplier.com/100-brand-new-openning-tool-pry-for-mobile-phones-repair-pr-17792.html

 

AND THIS VIDEO from YOUTUBE:

 

http://www.youtube.com/watch?v=j9n2w-vGi2A

New Contributor
Graaff
Posts: 4
Registered: ‎01-22-2012
My Device: Blackberry 9900 Bold

Re: Bold 9900 Trackpad moves on its own

I wish you all good luck with changing your defect parts which were delivered to us by BLACKBERRY!!!

 

I wont thank the BLACKBERRY SUPPORT. They haven't done any F*CK for us with helping...

New Member
lraby
Posts: 2
Registered: ‎04-04-2013
My Device: Bold 9900

Re: Bold 9900 Trackpad moves on its own

Ive been having this issue too, except it jumps down, and only when I'm outside, in direct sunlight, and it's windy. What's up with that?

New Member
GBarbeli
Posts: 1
Registered: ‎07-20-2013
My Device: Blackberry 9900

Re: Bold 9900 Trackpad moves on its own

Hi all,

 

Having the same issue, 2 BB 9900 at the office have started doing it as well (did software update + complete wipe of os) still the same issue.

 

now mine started aaaaggggg!!!!!

 

I am going to ask for a new devices

 

I think when Contracts come to an end, i think blackberry will come to an end too in my office.

Blackberry\RIM  (we have 30 BB's) we moving to iPhone.

New Member
ndavani
Posts: 2
Registered: ‎03-06-2014
My Device: 9900

Re: Bold 9900 Trackpad moves on its own

[ Edited ]

:Helpsmilie:Mine started doing this a few weeks ago. Whenever I'm outside and sunlight hits it, it jumps to the bottom, and if I'm in a message, it will scroll quickly to the bottom.  I pull the battery, smack it, wipe it, NOTHING WORKS!

 

I have a solution!!  After using a BB for 11 years and having gone through 3 different generations from the thumb scroll 7230, to the roller ball tracker Curve, and now the 9900 with a trackpad, I will ditch it for T-Mobile's $200 credit to purchase a new phone!  Amen.

 

The best BB I had was my original 7230.  After that, every single one has had some type of issue.  Sick of it.

 

I'm going to T-mobile, and as much as I hate to join the clones running iOs, I have no option.  I'm finally turning into an iPhone user.

 

What a shame.  BB, YOU LET ME DOWN! You couldn't come up with a decent replacement that would keep me in your eco system, so I have no choice.  YOU ARE FIRED!

 

Good reddens...:Clap::Clap:

New Member
ndavani
Posts: 2
Registered: ‎03-06-2014
My Device: 9900

Re: Bold 9900 Trackpad moves on its own

It's unbelievable they can't get it right. You'd think these devices were made in some 3rd world country or something.

How many languages can you say goodbye to BB in? Buh Bye!
Contributor
jetpowercom
Posts: 20
Registered: ‎02-03-2009
My Device: Not Specified

Re: Bold 9900 Trackpad moves on its own

My 9930 user's unit recently began this behavior - mostly in the car (while stopped, of course), but also in wind (:Excl:) or when sitting down at the office - sometimes. 

 

The cursor - and/or touchpad - and/or keyboard - and/or touchscreen - is sensitive to radio waves! 

 

Sure enough, turning off the unit's wi-fi stopped the behavior.  It's a workaround that works fine in the field unless a wi-fi network is needed.