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BlackBerry® Bold™

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New Contributor
Posts: 4
Registered: ‎09-24-2012
My Device: Bold 9900

Bold 9900 - Warrenty

Hi, i have just noticed an issue with my bold 9900. The volume up side button does not function. Is there a way to see if the device is still under warrenty to allow me to have it repaired.

 

Thanks in adavnce

Posts: 88,139
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9900 - Warrenty

Yes, you'll need to call O2, for warranty services.




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New Contributor
Posts: 4
Registered: ‎09-24-2012
My Device: Bold 9900

Re: Bold 9900 - Warrenty

The handset was not purchased from 02 - it is an unbranded device.

 

Thanks for your response

Posts: 88,139
Likes: 23,514
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9900 - Warrenty

lol, well then who did you purchase it from?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 4
Registered: ‎09-24-2012
My Device: Bold 9900

Re: Bold 9900 - Warrenty

I purchased the device from a seller on Gumtree, however it was brand new and in the box.

 

Thanks again

Posts: 88,139
Likes: 23,514
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold 9900 - Warrenty

[ Edited ]

Oh, not from an official retailer.

 

I'm afraid you have no warranty. Sorry... you know the old saying, "caveat emptor".

 

Does the down volume work ok?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎09-24-2012
My Device: Bold 9900

Re: Bold 9900 - Warrenty

Thanks for your response - i reset the device and it started working.....

 

Thanks again