08-15-2011 11:55 PM
UPDATE: I was able to FINALLY get that OS installed (the one from the link that was posted on this thread) and all of the email update issues AND App World issues have been fixed.
I had to delete Desktop Manager and the OS and then re-install both and then when I opened DM, I was prompted to update my device. And after the update, everything was working the way I had expected and I can now resume my love this device.
Hope this helps! Thanks for all your help.
08-29-2011 07:23 AM
I have the same problem cant send emails on my 9900 had it a week now but emails wont activate never had trouble with my last bold
I had received that message before, but I just re-did the steps you indicated and the application still doesn't work.
For a device that I've been waiting for so badly, I have had nothing but problems since the day I got it.
App World also isn't working for me -- but that's a whole other issue.
What is the latest OS that you're running? I'm on 18.104.22.1681
08-29-2011 10:56 AM - edited 08-29-2011 10:58 AM
Isn't a little redicilous that you have to FIX a BRAND NEW BlackBerry?! This is just crazy!! I had this phone for two hours and it was already useless to me. Sure, a few days later I see that I can fix this myself...by re-installing the complete OS? On a new phone? No way... There is no way that I'm messing with my OS and risk losing any guarantee on the device. My provider is sending me a new unit this week. I will NOT copy my 9700 settings again...
08-31-2011 02:55 PM
I am having this same issue. I have tried all of the recommendations on here and still nothing. Not even RIM can figure this one out. Any help would be appreciated. BlackBerry without email is absolutely useless.
08-31-2011 02:59 PM
09-02-2011 02:21 AM
09-09-2011 08:34 PM - edited 09-09-2011 08:35 PM
Hi All, I am facing the exactly similar problem with Bold 9900 -
Refer to message 26, I went to BDM and plug in my Bold 9900, click on the application, and i cannot see anything about " BlackBerry Identity" or "blackberry core application" - in my application, it is empty...Please help...!!! ( same as everyone, bought the bold 9900 since few days back until today still not able to use appworld and email) PLEASE HELP......
09-09-2011 11:04 PM