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BlackBerry® Bold™

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New Contributor
erasrana
Posts: 2
Registered: ‎12-08-2012
My Device: Bold 9900 August 2011

Bold 9900 get reboot now and then after upgrading from os 7.0.0 Bundle 1346 to os 7.1 Bundle 1646

Bold 9900 get reboot now and then after upgrading from os 7.0.0 Bundle 1346 to os 7.1 Bundle 1646. Rebooting happens even in between calls. It has increased a lot lately. Pls suggest how to solve this . How can i get back the original OS. My warranty period is also over.
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Bold 9900 get reboot now and then after upgrading from os 7.0.0 Bundle 1346 to os 7.1 Bundle 1646

Hi erasrana and welcome to the BlackBerry Support Community Forums!

 

From where did you do the update on your BlackBerry Bold 9900 smartphone?  Did you purchase the device new or used and do you know who the original Wireless Network Provider is?

 

Thanks.

 

-CptS

 

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New Contributor
erasrana
Posts: 2
Registered: ‎12-08-2012
My Device: Bold 9900 August 2011

Re: Bold 9900 get reboot now and then after upgrading from os 7.0.0 Bundle 1346 to os 7.1 Bundle 1646

I updated through blackberry desktop software. I purchased the model as a fresh piece in india. redington