12-08-2012 04:16 AM
12-11-2012 09:21 AM
Hi erasrana and welcome to the BlackBerry Support Community Forums!
From where did you do the update on your BlackBerry Bold 9900 smartphone? Did you purchase the device new or used and do you know who the original Wireless Network Provider is?
12-17-2012 12:46 PM
I updated through blackberry desktop software. I purchased the model as a fresh piece in india. redington