07-25-2013 03:56 AM
i have blackberry bold 9900, when i m use my facebook in my phone not show online function for chat
no use yahoomessanger and gtalk also , use wife and open messanger not work ,
07-25-2013 02:48 PM - edited 07-25-2013 02:48 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should check to ensure that your device OS as well as your apps are all up to date. Otherwise, you should contact your mobile service provider for formal support.