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BlackBerry® Bold™

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New Member
BajandudeDH
Posts: 1
Registered: ‎10-21-2012
My Device: Bold 9900

Bold 9900 mic not working!

Is the Bold 9900 mic a unit that can be changed or is it on the main board? 

 

My Mic is not working and i feel its the mic unit itself 

 

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Bold 9900 mic not working!

Hello BajandudeDH,

Welcome to the BlackBerry Support Community.

 

Sorry to hear you are experiencing an issue with your BlackBerry® Bold™ 9900 smartphone microphone not working.

 

We suggest that you perform a reload or upgrade your BlackBerry® Device Software. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

If this process fails to resolve the issue, we suggest that you contact your point of sale for options.


Thank you.


-FB


 


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