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BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎05-06-2013
My Device: Bold 9900
My Carrier: AT&T

Bold 9900 not receiving texts when sent to multiple recipients

When someone sends me a text from that was sent to multiple recipients I get the text but with a message that says " Dowload Now" but in never downloads. Anyone know what to do here. Software is 7.1.
Hall of Famer II
Posts: 53,223
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Bold 9900 not receiving texts when sent to multiple recipients

Hi and Welcome to the Community!

I recommend you ring up ATT for formal assistance...SMS is a voice-level service, tied only loosely to the BB OS itself.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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