Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 3
Registered: ‎12-26-2012
My Device: Bold 9900
My Carrier: TIGO GUATEMALA

Bold 9900 not recognize 3G and 4G Network

Hello, I recently unlock via MEP code a BB 9900 an everythig works fine, except it does not recognize the 3G and 4G network, even whe I select manual mode. Technical info: BB 9900 is a T-mobile, unlocked to use wit a TIGO GUATEMALA network, OS 7.1.0.284, plataform 5.1.0.230. Everythig is working great, but only on EDGE, I need to know more about, and if there is a solution for the problem. Thanks
Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9900 not recognize 3G and 4G Network

I'm not sure this will work.  Can you contact your carrier and verify?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 3
Registered: ‎12-26-2012
My Device: Bold 9900
My Carrier: TIGO GUATEMALA

Re: Bold 9900 not recognize 3G and 4G Network

Yes, I contacted, they said there is not a carrier problem, because everything runs great, BB plan, etc.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold 9900 not recognize 3G and 4G Network


mfranklg wrote:
Yes, I contacted, they said there is not a carrier problem, because everything runs great, BB plan, etc.

From where did you unlocked the device? Go to Options > Device >Advanced System Settings > SIM card > just type 'mepd' (without quotes). Under personalization you'll find disabled beside all parameter only if the device is fully unlocked.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 3
Registered: ‎12-26-2012
My Device: Bold 9900
My Carrier: TIGO GUATEMALA

Re: Bold 9900 not recognize 3G and 4G Network

Tanzim, that was the way I unlock the phone, everything is disable excep NETWORK it says Inactive, could be the problem?
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold 9900 not recognize 3G and 4G Network

Might be an issue! You need to contact from where your received the MEP code.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 2
Registered: ‎09-06-2013
My Device: 9900 T-Mobile
My Carrier: digicel Jamaica

Re: Bold 9900 not recognize 3G and 4G Network

Am having the same problem wish I know what to do
New Contributor
Posts: 2
Registered: ‎06-10-2012
My Device: 8520
My Carrier: rim

Re: Bold 9900 not recognize 3G and 4G Network

Well I did dat everything is disabled but still I don't have 3G network just EDGE somebody help me