09-14-2011 11:05 AM
Hi everyone. A couple of weeks ago I traded in my 9630 for a 9900 and love it but recently the device has been doing random soft resets for no apparent reason. It first happened when I was dubugging on it, now it happens during routine use.
Solved! Go to Solution.
09-14-2011 11:15 AM
09-16-2011 05:44 PM
I have had 3 different 9900's in the last week and a half. They ALL randomly rebooted. On the 3rd handset I installed NO apps and did NO upgrading of anything and it still happened. I am running the .261 version of OS7. According to another forum this version isn't as stable -- but right now my provider (Telus Mobility) is only supplying us with that one. According to this same forum .296 is the version you want -- not .317 -- but I can't prove that yet as I don't know how to acquire said version outside of my providers regular upgrades.
The positive side is the reboot time is a fraction of what it was on my old BB.
09-16-2011 06:19 PM
Device software v.220.127.116.111 is very glitchy. The Rogers version caused a number of headaches for me, most notably complete and random signal loss. I could be next to the tower and the phone would lose signal.
I've had the firmware upgraded and it's stable now - no more signal drops. Supposedly it's not that difficult to upgrade firmware, too afraid to do it myself, but it there are instructions on the internet how to upgrade the firmware.
09-27-2011 11:36 AM
I only had 30 days to exchange it. Guess I'm stuck with this.
And, you have a one year warranty on the device hardware.
Meanwhile, I'd highly recommend you upgrade to the most recent OS 18.104.22.1683 for this model.