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New Contributor
domiklejdi
Posts: 3
Registered: ‎05-08-2013
My Carrier: Vodafone AL

Bold 9900 won't turn on WI-FI!!!!

Hi 

 

my BlackBerry Bold 9900 can't connect to Wi-Fi! 

 

i have downgrade the OS from 7.1.0.714 to 7.0.0.296 and update to OS 7.0.0.585 and again i can't turn on Wi-Fi Radio! 

 

 

Please help! Is it a hardware problem ?? 

What should i do?

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010

Re: Bold 9900 won't turn on WI-FI!!!!

Hey domiklejdi,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you, I have some questions:

 

Is the BlackBerry smartphone Activated to a BlackBerry Enterprise Server?

Is the option to enable Wi-Fi grayed out / none functioning?

 

I look forward to hearing back from you.

Cheers.

 

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
domiklejdi
Posts: 3
Registered: ‎05-08-2013
My Carrier: Vodafone AL

Re: Bold 9900 won't turn on WI-FI!!!!

Hello 

 

My BB Bold 9900 isn't activated to a BES!

The option is enable but it doesn't do anything when i click on it! 

When i go into the Wi-Fi Network options it shows me "Turn on Wi-Fi to perform a scan?" and when i click on "Turn on Wi-Fi" it displays  "The Wi-Fi radio is off"!

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New Contributor
domiklejdi
Posts: 3
Registered: ‎05-08-2013
My Carrier: Vodafone AL

Re: Bold 9900 won't turn on WI-FI!!!!

My BlackBerry is only  on BIS.
Wi-Fi option is normal when i clicked on it turns grayed out.

 

I have done factory reset,  update on OS 7.1 and downgrade on OS 7.0 and nothing solved it!

Now running on OS 7.0

 

Please heeeelp

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