10-24-2012 10:45 PM
Hi and welcome to the forums!
Try a battery pull (hard reset) as your first step.
KB02141How to reset a BlackBerry smartphone
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
10-24-2012 11:40 PM
I'm glad you have it fixed.
Please resolve the thread so others can find your answer faster.