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BlackBerry® Bold™

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KlumpDud
Posts: 1
Registered: 01-29-2009

Bold keeps resetting plus error mssg

My bold was working perfectly for about a month, then it starts giving me problems:

 

Several times throughout the day,  it will randomly freeze and reset.  When it does this, it first freezes, then shows the loading symbol (the little clock), then the screen goes black and the red LED light comes on.  Then after a loooooooong time it boots up again.  Sometimes it doesn't boot up again and I have to take the battery out and put it back into.

 

When it finally boots up, it will sometimes give me the following error messages in the following order:

 

Uncaught exception: java.lang.Error

 

Uncaught exception: java.lang.NullPointerException

 

Uncaught exception: ApplicationRegistry.waitFor(0x7491fb6ae8081a) timeout

 

Uncaught exception: java.lang.NullPointerException

 

Uncaught exception: ApplicationRegistry.waitFor(0x7491fb6ae8081a) timeout

 

Then it shows the home screen, except it doesn't look like my home screen.  It has the AT&T background and all the default settings.  It will remain like this until I take the battery out and put it back in, then boot up.  Then, my background and all my settings will be restored.

 

 

 

My Bold has been the best phone I've ever owned...why must it crap out on me??? Please help!

 

Thanks.

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Forums Veteran III
urumilton
Posts: 4,526
Registered: 10-16-2008

Re: Bold keeps resetting plus error mssg

Try to reinstall the software, here is the link with the procedure

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03621&sliceId=SAL_Pub...

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