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BlackBerry® Bold™

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New Contributor
rebecca_garnham
Posts: 3
Registered: ‎04-19-2009
My Device: Not Specified

Bold turned itself off and won't turn back on! Help

My phone has turned itself off and won't turn back on.

I have tried charging it (it had full battery before this happended though). I have taken the battery out and left it for a while.

Nothing will work.

I have only had it a couple of months. Before this it had turned itself off before but always came back on eventually.

 

Help!

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Contributor
bolderman
Posts: 15
Registered: ‎03-23-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

Perhaps it has something to do with the times that have been used for the phone to turn itself off and on again. I am not sure exactly where you would find this, it may be in settings. I have noticed that you can set prescribed times for the phone to turn off and turn on again for days of the week as well as on weekends.
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New Contributor
rjc9850
Posts: 3
Registered: ‎04-19-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

HI Rebecca,

My question is about my trackball refusing to roll down but I have noticed my Bold suddenly shuts itself down, sometimes several times a day. It comes back on but only after a few minutes of sulking.  I have no clue of reasons for this odd and annoying behavior but will watch responses to your query with avid interest.

rjc9850

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New Contributor
rebecca_garnham
Posts: 3
Registered: ‎04-19-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

I do have it set to turn on and off at certain times of the day but this is not what is happening. The only way I can describe it is as though it 'crashes'. Mine also seemed to crash a number of times a day and never to any reason.

However this problem is now overshadowed by the fact I can't get it to turn on at all!!

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Regular Contributor
Posts: 98
Registered: ‎01-30-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

Hi,

 

Try this and see if it makes a difference, It should do.

 

Use the blackberry desktop manager software to update the OS on the BB.

 

Update everything that it says needs updating,

 

It should then stop crashing.

 

Mine did this until i updated the OS. Now its fine.

If i help solve your problem, Click that button to the right of the screen.

Thank you very much.

Rob
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New Contributor
rebecca_garnham
Posts: 3
Registered: ‎04-19-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

It may have helped before the phone crashed completely :-)

 

If I ever get it turned on again I will try it!

 

Thanks

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Regular Contributor
Posts: 98
Registered: ‎01-30-2009
My Device: Not Specified

Re: Bold turned itself off and won't turn back on! Help

Leave the phone on charge for about 2 hours and this should kick the phone back into gear.
If i help solve your problem, Click that button to the right of the screen.

Thank you very much.

Rob
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