BlackBerry® Bold™

[sweettriniman4u]

Hi guys when i connect my BB to my pc its not coming up under My Computer can anyone assist?please

[urumilton]

What if you open Blackberry desktop manager and connect the device?

[sweettriniman4u]

tried it then they ask 4 the password when i type the password and hit enter the drives still doesnt shows up in My Computer

[urumilton]

Which password?, if you have a password in the device remove it and try again.

[sweettriniman4u]

not getting the option to disable the password its jus saying enabled and it has a small red lock on the left side of it

[OzBBerry42]

Hi,

Just a basic few points here:

- The BB wont be listed under My Computer. Its not a hard drive.

- You willl need to install the software that came with the phone for your computer to recognise it.

IF however you have a media card in the device, then on the device it will ask if you want to turn on Mass storage Mode. Select yes.

NOW your PC should have a drive show.

But,

If you want to put files/tones/music/etc onto the device so you can use them on the BB then you will need to use the Media Manager that is in the Desktop Manager.

so:

- install the CD.

- start the Desktop Manager 4.6.

- Follow the prompts until you get 'Connected" in the Title bar of Desktop Manager.

- Click on Media Manager

Now you can browse the memory card.

Hope that helps.

[sweettriniman4u]

I can browse frm Media Manager that is in the Desktop Manager but when transfering music its real slow so dats y i dont use it, i dont get any prompt when i plug in the ph

[remix808]

http://supportforums.blackberry.com/rim/board/message?board.id=Bold&thread.id=6511

hay i had the same problem.... here's the link... you'll want to put your protest on there...

[sweettriniman4u]

thx man i hope they find the problem