Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 6
Registered: ‎01-06-2011
My Device: Not Specified
Accepted Solution

Browser error when downloading

When I try to download a file, I get the below error after clicking save:
"The requested page was too large to deliver to the device."

I just got a phone back from my service provider as my previous 9700 was faulty. I used to be able to access these files before on my old 9700.
Is there any setting that needs to be changes?

Please help!
Contributor
Posts: 25
Registered: ‎05-12-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Browser error when downloading

What exactly are you trying to download? The free space on the device may not be enough for the file you're trying to save.

Have you tried to delete apps, battery pull to clear up some memory and try again?
Be sure to click the white Kudos star to thank users that helped.
Place the check in Solution? for posts that have solved your issue!
New Contributor
Posts: 6
Registered: ‎01-06-2011
My Device: Not Specified

Re: Browser error when downloading

I am trying to download a music video from wapking.net. When I got my phone back there is no memory card in it. Could that be the problem? There is sufficient space on the device though.
Contributor
Posts: 25
Registered: ‎05-12-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Browser error when downloading

Try to insert the memory card and see if it tries to save to card.
What's the actual file? I can try to download it to my 9700 (it does have a card in it).
Be sure to click the white Kudos star to thank users that helped.
Place the check in Solution? for posts that have solved your issue!
New Contributor
Posts: 6
Registered: ‎01-06-2011
My Device: Not Specified

Re: Browser error when downloading

Ok. I will have to get another memory card.
The link is http://wapking.com/videos/mp4dl.asp?cat=Music&f=Lady_Gaga_-_Judas.mp4&p=1&by=new.
Contributor
Posts: 25
Registered: ‎05-12-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Browser error when downloading

The 9700 doesn't have internal storage for media.
You have to save it on a memory card.
Be sure to click the white Kudos star to thank users that helped.
Place the check in Solution? for posts that have solved your issue!
New Contributor
Posts: 6
Registered: ‎01-06-2011
My Device: Not Specified

Re: Browser error when downloading

Awsome! It worked. Thank you! Had a major dumb moment.
Contributor
Posts: 25
Registered: ‎05-12-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Browser error when downloading

No problemo!

If issue is resolved, you may want to select the resolved option and kudos (if you're so inclined) :smileyhappy:
Be sure to click the white Kudos star to thank users that helped.
Place the check in Solution? for posts that have solved your issue!