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New Member
Nevgrad
Posts: 3
Registered: ‎12-29-2012
My Device: Bold 9700
My Carrier: T moblie

Browser

I have a 9700 that I updated to os6 with no problems,  then a newer version of os 6 came out and I updated through the desktop program and since then my blackberry browser will not connect using wifi.  I also use opera mini and it has no problem connecting . I need the blackberry  browser to work so I can agree to certain wifi networks, or I need a way to make the opera mini the default.

 

 

thanks for  your help

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Guru I
John_Clark
Posts: 15,627
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Browser

OS6 changed to an "automated" system for the default browser. You cannot set the default browser manually. If it were me, I'd downgrade the 9700 back to OS5. OS6 uses too much memory on the 9700 and is not a recommended upgrade for the 9700.
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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Browser

Let's try a few standard remedies that might help you with your issue.

 

First, remove your phone's battery while your phone is powered on then replace it.  Next, if you have your home Wi-Fi network saved in your phone's list, delete it then re-add it.  You'll also want to reboot your wireless router as well.

 

Try those simple steps and let us know if any of them help you.  If you can't connect after trying those suggestions, it's good to know that Opera mini will connect when the BlackBerry brower will not.

 

 

Cheers.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Browser


John_Clark wrote:
If it were me, I'd downgrade the 9700 back to OS5. OS6 uses too much memory on the 9700 and is not a recommended upgrade for the 9700.


I concur with John; I've never recommended OS 6 on a 9700.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Member
Nevgrad
Posts: 3
Registered: ‎12-29-2012
My Device: Bold 9700
My Carrier: T moblie

Re: Browser

already did all that and still nothing.  I even reloaded the old version of os6 and still have the same issue.  

 

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Guru I
John_Clark
Posts: 15,627
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Browser

Reload OS5. Trust me. OS6 is a hog for the 9700. If you want OS6 get a 9780. Once you go back to OS5 you can set the default browser to wifi/hotspot and be back in business. The automated system in OS6 gives problems just like the one you're having.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Member
Nevgrad
Posts: 3
Registered: ‎12-29-2012
My Device: Bold 9700
My Carrier: T moblie

Re: Browser

Thanks I will, I am just tired of fighting it
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