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New Contributor
cassidynight
Posts: 3
Registered: ‎01-19-2013
My Device: bold 9900
My Carrier: mtn

CAN'T LOG IN TO MY BLACKBERRY USER ACCOUNT

I HAVE RESET MY USERNAME AND PASSWORD BUT IT KEEPS SENDING IT TO THE ACCOUNT I HAVE NO ACCESS TO.....I NEED HELP

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: CAN'T LOG IN TO MY BLACKBERRY USER ACCOUNT

Are you talking about BlackBerry ID? In that case the password will be sent to email ID in which you've registered your BlackBerry ID. That's normal. If you've forgotten that the  you'll not be able access it.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN'T LOG IN TO MY BLACKBERRY USER ACCOUNT

If the email is not being received on your BlackBerry...

BlackBerry ID reset email is not being delivered to the associated mailbox




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
cassidynight
Posts: 3
Registered: ‎01-19-2013
My Device: bold 9900
My Carrier: mtn

Re: CAN'T LOG IN TO MY BLACKBERRY USER ACCOUNT

that doesn't make sense cause now its asking me to validate my BB email....even my personal email (yahoo) can't be validated if i don't do that , so its leaving me with a phone without email access 

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN'T LOG IN TO MY BLACKBERRY USER ACCOUNT

Right. Read the link.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.